Healthcare American-Style
How I Almost Had a Heart Attack When I Got Back from the Doctor’s Office
I spent the last week doing all this “stuff” to prepare for an elective medical procedure. I even called my insurance company (that I get through work) to confirm I had coverage on Thursday. I had the procedure on Monday. All went well.
However, when I arrived home, still groggy from anaesthesia, I open my mail. In a letter from my insurance provider it says, “YOUR COVERAGE IS CANCELLED EFFECTIVE 9/2/2021”
WTF!!!!! (Blood pressure is rising, Heart is pounding.)
Then I see the letter is dated 9/3/2021. “Thanks for the heads up [insurane company jerks]. Sending me a letter a day AFTER cancellation. Ever heard of f-ing email?!!”
So I call the insurance company phone number provided in the letter and wait for one hour before I talk to someone who can’t confirm that I have coverage. The agent asks to transfer me to “group coverage.”
I say, “Sure.” Guess what? I got a recorded message saying “Group coverage is closed and will be available at 8 am.”
I read my post-procedure instructions, which include:
- DO NOT resume normal activities until tomorrow
